Press Release Article


PATH COUNTDOWN CLOCKS NOW OPERATIONAL AT ALL STATIONS ON THE NEWARK-WTC LINE; DISPLAYS TO BE ACTIVATED AT ALL OTHER PATH STATIONS BY THE END OF FEBRUARY

Date: Jan 16, 2019
Press Release Number: 8-2019

Next-train information to be available on the RidePATH app within 30 days

As part of its commitment to customer-focused initiatives that provide useful and actionable information to users of Port Authority facilities, the Port Authority has installed and activated countdown clocks at all PATH stations on the Newark-World Trade Center line and is in the process of installing real-time displays at all other stations in the system.

The countdown clocks in operation along the Newark-WTC line and being phased in at the remaining stations during January and February are designed to display real-time arrival information for the next two trains coming into the station.

In addition, next-train information is expected to be available within 30 days on PATH’s mobile app, RidePath, which will enable riders to access next-train information on their smartphones. Customers are strongly encouraged to download the app for maximum information to enhance their commutes.

“This is an important milestone in our effort to provide real-time actionable and useful information to PATH riders,” said Port Authority Executive Director Rick Cotton. “Countdown clocks mark an important advance from providing only schedule information to providing real-time data on when the next train will actually arrive at the station. That is the information that riders want.”

“The encouraging feedback we’ve already gotten from our customers who take the Newark-WTC line tells us we’re definitely on the right track,” said Port Authority Chairman Kevin O’Toole. “Our PATH and tech teams have worked diligently to make this new amenity available as soon as possible.”

Countdown clocks are expected to be activated at the Hoboken and Newport stations, the fare zone at 33rd Street and the downtown /outbound platforms at the 14th and 23rd Street stations by the end of January.

Christopher Street, 9th Street and the uptown/inbound platforms at 14th and 23rd Street stations are scheduled for countdown clock activation by the end of February.

“We believe that by providing next-train information through their mobile devices, we’re giving our customers essential information to help them plan and complete their ride on PATH,” said Port Authority Chief Technology Officer Robert Galvin.

The addition of countdown clocks is part of an expanding digital commitment to PATH and its customers. Recently, AT&T, T-Mobile and Verizon customers became able to make calls and access the Internet from underground PATH stations. Sprint service is expected to begin for its customers in the coming weeks.

Contact:
The Port Authority of New York and New Jersey
212-435-7777

Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency’s network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than $23 billion in annual wages and $80 billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere. The Port Authority receives no tax revenue from either the State of New York or New Jersey or from the City of New York. The agency raises the necessary funds for the improvement, construction or acquisition of its facilities primarily on its own credit. For more information, please visit http://www.panynj.gov.


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